Terms of Service
1. Our service
Haoya provides AI conversations and related tools. Available models, tools, usage limits and paid features are shown in the product. AI responses may be inaccurate or incomplete; review outputs before relying on or sharing them. Digital services do not involve physical shipping.
2. Accounts and acceptable use
You must be at least 18 years old to use Haoya. Provide accurate account information and protect your password and API keys. You must have authority to submit the content you provide. Do not use the service for unlawful activity, fraud, infringement, malicious code, bypassing access controls or disrupting services. Applicable legal and service availability restrictions also apply.
3. Prices and purchases
Where purchases are available, review the amount, currency, plan duration, usage limits and any applicable fees or taxes before paying. Chat plans and API credit have separate usage rules. API usage depends on the model and applicable rate; check the disclosed pricing before calling it. Free or promotional allowances are subject to the conditions displayed with the offer.
4. Delivery and renewal
The current purchase model is a one-time purchase, without automatic renewal. After a payment is verified, the corresponding digital plan or credit is assigned to the purchasing account. Check the order status and contact support if it is not delivered; do not repeat a payment to resolve a delay. Digital plans and credits are normally delivered immediately after successful payment verification and, in any event, within 24 hours. Plan expiry and any credit expiry must be disclosed before purchase.
5. Your content and external services
You retain any rights you hold in your inputs. Processing your requests may require sharing relevant content with AI and tool service providers, as described in the Privacy Policy. Outputs may resemble other outputs and are not guaranteed to be unique. Only upload or submit information you are authorized to share.
6. Refunds and ending use
See the Refunds & Cancellation Policy for payment issues and refund conditions. You can stop using the service at any time. Closing an account does not itself request a refund. Access may be limited to address abuse, security risks or legal requirements; payment and statutory rights remain subject to applicable law.
7. Changes, rights and contact
Material changes to these terms or paid service conditions will be communicated before they apply as required by law. Nothing here excludes mandatory consumer rights. These Terms are governed by the laws of Hong Kong. Any dispute should first be raised with support for informal resolution. If unresolved, the courts of Hong Kong will have jurisdiction, subject to applicable mandatory law. For account, billing or service questions use the support contact below.
Contact
For account, billing, or service questions, please contact: support@haoya.ai
Haoya is operated by Nocturne Clarity Limited.
好呀 · Haoya